We thank you for shopping at Musicians Corner. Our customer policies are devised to offer you the best services and products. Best care has been taken to research, resource and retail every product that we sell on our online store. However, If you are not completely satisfied with any of your purchases, we're ready and happy to assist you. You may return the purchased product and request for a refund if the following conditions are met.
We want you to be completely satisfied with all your purchases. Before buying any new product, please read the relevant technical information furnished. In case you have any queries, you may kindly get in touch with us with any technical questions or for confirmation of compatibility. When you place an order, it is assumed that you have verified and convinced about its compatibility and that the product serves your intended purpose well.
You are eligible for returning a product for up to 30 calendar days from the date you received an item.
The eligibility for a return is acceptable on one or more of the following situations.
In all of the above cases, Musicians Corner will bear the return shipping costs and initiate a return shipping. We will also initiate a payment return, after a physical product verification.
Before you contact us with a product return request, make sure that the following criteria are met.
Once we receive the return shipment, we will inspect the product and notify you. After the inspection, if your returned product is eligible for a refund, we will initiate a refund to your original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit/debit card.
A return is non-acceptable on one or more of the following situations.
In any of these above cases, please do not request for a return and Musicians Corner will not be able to consider a refund request. But you may get in touch with our sales team who may be able to help you technically.
We reserve all the rights to inspect all the returned items to validate the authenticity of the refund request. If it is noticed that the product has been deliberately tampered with or matching any situation in the ‘Return Shipping Disallowed Cases’, we may reject your refund request.